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Pemberton Valley Lodge Hotel Policies

Room Rental

To rent accommodation, you must be of legal age (18 Years), with Valid Government Issued Photo Identification and a Major Credit Card.

Check In Time

4 PM

Check Out Time

11 AM

Smoking Policy

Pemberton Valley Lodge is 100% Smoke Free including patios, balconies and public areas. Should you be caught smoking in any restricted areas a $500 fine will be imposed. Should evidence of smoking be found after your have checked out of your guestroom, a $250 fine will be imposed.

Pool & Hot Tub

The pool and hot tub areas are restricted to Registered Hotel Guests only. Pool Towels can be picked up and returned to the Front Desk throughout your stay.

Taxes & Fees

Room Rates are subject to the following taxes: 2 % Destination Marketing Fee,  8% Provincial Sales Tax,  5% Goods & Services Tax and a  Hotel Service Fee of $2.99 per night.

Cancellation Policy

Reservations can be cancelled without penalty up to 48 hours prior to arrival.  Reservations cancelled within 48 hours of arrival are subject to full penalty. "No Shows" are subject to full penalty.

Christmas Holiday Season Cancellation Policy

Dec. 19th, 2015 to Jan 3rd, 2016: Reservations can be cancelled without penalty up to 7 days prior to arrival.  Reservations cancelled within 7 days of arrival are subject to full penalty. "No Shows" are subject to full penalty.

Cancellation Insurance

We highly recommend Trip Cancellation Insurance that can be purchased through an accredited Travel Agency and most Major Credit Card companies.

Whistler Alternative

When visiting Whistler, consider staying at Pemberton Valley Lodge. We offer several advantages over Whistler hotels…

 1  Only 20 minutes

You can get to the Village faster from our Lodge than you can from some parts of Whistler Resort.

 2  Save money

Whistler hotels typically charge for parking. We don't. And you get bigger rooms for your dollar.

 3  Ski shuttle

Our complimentary shuttle bus runs daily from the Lodge to and from Whistler Blackcomb.

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