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It's a Team Thing

Your inquiry is in the inbox of at least two Pemberton Valley Lodge team members. We promise that your inquiry will be handled quickly and appropriately.

What Do We Mean by Responding Quickly?

If you sent your inquiry during standard business hours, for Pemberton, British Columbia, Canada — Pacific Time, we try our best to reply to all inquiries before we leave for the day.

If you send your inquiry while we are not in the office, we will reply as quickly as possible the next business day.

Safe Lists

It’s a good idea to add pembertonvalleylodge.com to your “safe list”, “white list” or “buddy list” so that your spam filters don’t block us.

Not Quick Enough?

You have some options, depending on the type of personality you are.
  1. Feel free to put your feet up, relax, and wait for us to contact you (remember what we said above — you won’t be left waiting endlessly).
  2. Seem a little too passive to you? We won’t be offended should you feel compelled to shoot your questions directly to our Front Desk by email:  Click Here to Email Us Directly
  3. Of course, we’re also happy to speak with you on the phone. We’ll even pay for the call! You can call us toll-free in North America:  1-877-894-2800

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