Honoured to Win the Certificate of Excellence Award from Trip Advisor
The Pemberton Valley hotel has been recognized for its outstanding customer service. Trip Advisor has recognized The Pemberton Valley Lodge as one of North America's best resort hotels by TripAdvisor. The 86-room luxury lodge recently received the travel advisory websites Certificate of Excellence, an award that is given out to approximately 10% of accommodations listed on the travel advisory website.
The Certificate of Excellence award honours establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. The lodge is Pemberton's first accommodation provider to receive this commendation.
Consistently ranked as the #1 choice for hotel accommodation in Pemberton, the Pemberton Valley Lodge regularly receives accolades on TripAdvisor. Guests site the high level of service, friendly and helpful staff, peaceful mountain surroundings and close proximity to Whistler as reasons they would return and recommend the lodge to friends and family. Among recent visitor comments:
"You guys really know what the meaning of customer service is. Checking in and out was great, no problems whatsoever. I will definitely be coming back here next time I am in town."
"The views are stunning and the lodge was as billed. The rooms were nicely appointed, very clean and comfortable. I only wish I had remembered my swim suit; the pool and hot tub looked very inviting."
"I would recommend this hotel to anyone. It is even better in person than their pictures & description show. I was very pleased with my stay."
General Manager David Mackenzie attributes the award to both management and staff at the lodge. "We have a fantastic group of people making sure everything runs smoothly and that guests have a really great experience," said Mackenzie. "I couldn't be more proud."
The TripAdvisor Certificate of Excellence is the second major award the hotel has received this spring. The Pemberton Valley Lodge received top honours as the Best Green Business at the 2012 Small Business BC's Successful You Awards. The BC Hydro sponsored award was presented to General Manager David Mackenzie at the awards ceremony in Vancouver on February 28, 2012.
You can view Pemberton Valley Lodge TripAdvisor reviews on our website.
Posted: Friday, May 25, 2012