pembertonvalleylodge.com Website Privacy Policy

We respect your privacy! Read on for details on how we treat data acquired from PVL online channels.

Use of this site, available as pembertonvalleylodge.com signifies your agreement to our Privacy Policy. Pemberton Valley Lodge BC Canada is herein referred to as PVL.

Website Visitor Tracking

Cookies

PVL uses cookies to store and track your preferences to provide you with a more personalized user experience. A cookie is a message that is sent to your browser from a Web server and stored on your computer's hard drive. Most Internet sites, including this website, use cookies.

We also use cookies that contain no personal information at all. These cookies, help us estimate our audience size, determine which areas of PVL sites are the most popular, and serve targeted advertising.

3rd Party Cookies

Embedded content from other providers may track your interaction with our content. For example, if we embed a video form YouTube Google will track your interaction. Similarly a click on a social "share" button will result in a third party tracking that activity - such as LinkedIn, Twitter, Google+ etc. Unfortunately, there is no way around this if you wish to share content socially, or interact with content we have embedded form a 3rd-party.

Rejecting Cookies

You can set your browser preferences to reject all cookies but then you will not be able to participate in most customized services, and you may be required to repeatedly log in to participate in various services, promotions, or product offerings. Cookies make your experience easier by saving your preferences and passwords.

Most browsers can be configured to reject cookies or alert you when cookies are being sent. 'How To Geek' has a good description on how to block cookies in a variety of browsers.

IP Address

PVL may also collect IP addresses for the purposes of systems administration or to report information in aggregate form to our advertisers (e.g. how many visitors logged in to a PVL site). An IP address is a number that is assigned to your computer automatically when you use the Internet. When you visit a particular PVL web page, our servers log your IP address. Your IP address is not linked to anything personally identifiable.

Google Analytics Data Processing

We use Google Analytics on this website. We have added IP Anonymization to our Google Analytics setup via Google Tag Manager. This setting anonymizes the IP address by removing the last octet of the IP address (your IP becomes 123.123.123.0 - where the last portion/octet is replaced with a '0'). This will happen before storage and processing begins. While we do not work directly with businesses in the EU or Switzerland we have done this to address GDPR (General Data Protection Regulation) for visitors to our website from the EU and Switzerland.

Email Subscriptions

This includes our newsletter subscribers, those who answer our surveys, and those who fill out our questionnaires:

• We will NEVER sell or rent our mailing lists to third parties for e-mail marketing or any other purpose. We may advertise in our email publications;
• We respect the purpose for which our site visitors gave us information;
• We send our periodic information to these subscribers how to easily unsubscribe if requested.
• We keep our subscription lists as clean as possible to prevent obsolete e-mails to take unnecessary bandwidth.

By providing your or another individual's personal information to PVL or its affiliates, you agree, and confirm your authority from such other individual, to our collection, use and disclosure of such personal information in accordance with our privacy policy.

Email Newslettertter

We use MailChimp as our email newsletter platform. We use a  double opt-in process with MailChimp for people subscribing on our website or other online channels. When you subscribe, PVL is seeking your consent to receive electronic communications.

CRM (Content Relationship Management)

If you are a guest at Pemberton Valley Lodge, your email is added to Guestfolio, our CRM (Content Relationship Management). We may send out emails via our CRM before and after your stay.

Unsubscribing

You can unsubscribe anytime from MailChimp or Guestfolio using a link added to every email newsletter we send out. This link is usually found near the bottom of each email message.

You can also unsubscribe by sending us a message making your unsubscription request as follows:

• Email us at david(at)pembertonvalleylodge(dot)com
• Call David MacKenzie, Owner / General Manager, at 604.894.2000
• Mail David MacKenzie at PVL's address is 1490 Sea to Sky Highway, Pemberton, BC, V0N 2L2
• For other means of contacting us view the contact us page

Questions, Comments or Suggestions?

Please contact us if you have any questions, comments or suggestions regarding our website privacy policy.