♥   Mother's Day Tea / May 12th / 1 to 3 PM / at the Lodge

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Pemberton Valley Lodge Policies

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Pemberton Valley Lodge Hotel Policies

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Serious About Your Safety!

Safe StayWe've outlined a detailed COVID-19 Response Strategy with enhanced hotel cleaning standards and WorkSafe BC Compliant policies. This follows the Safe Stay program provided by the Hotel Association of Canada.

Download our Public COVID-19 Safety Plan (available in PDF format). And feel free to call us toll-free at 1 (877) 894-2800 if you have any questions.

Room Rental

To rent accommodation, you must be of legal age (18 Years), with Valid Government Issued Photo Identification and a Major Credit Card.

Check In Time

5 PM

Check Out Time

11 AM

Smoking Policy

Pemberton Valley Lodge is 100% Smoke-Free including electronic, vapour cigarettes and cannabis on all patios, balconies and public areas. Should you be caught smoking in any restricted areas or should evidence of smoking be found after your have checked out of your guestroom, a $500 fine will be imposed.

Pool & Hot Tub

The pool and hot tub areas are restricted to Registered Hotel Guests only. Pool Towels can be picked up and returned to the Front Desk throughout your stay.

Taxes & Fees

Room Rates are subject to the following taxes: 2 % Destination Marketing Fee,  8% Provincial Sales Tax,  5% Goods & Services Tax and a  Hotel Service Fee of $2.99 per night.

Cancellation Policy

Reservations can be cancelled without penalty up to 48 hours prior to arrival. Reservations cancelled within 48 hours of arrival are subject to full penalty. No Shows are subject to full penalty. We understand that plans can change, but early departures are only permitted with 48 hours notice. Should you depart early without 48 hours notice you will be charged for the full balance of your stay

Christmas Holiday Season Cancellation Policy

December 20th, 2024 to January 4th, 2025: Reservations can be cancelled without penalty up to 7 days prior to arrival. Reservations cancelled within 7 days of arrival are subject to FULL Room & Tax penalty. "No Shows" are subject to full penalty.

Cancellation Insurance

We highly recommend Trip Cancellation Insurance that can be purchased through an accredited Travel Agency and most Major Credit Card companies.

Whistler Alternative

When visiting Whistler, consider staying at Pemberton Valley Lodge. We offer several advantages over Whistler hotels…

 1  Only 20 minutes

You can get to the Village faster from our Lodge than you can from some parts of Whistler Resort.

 2  Save money

Whistler hotels typically charge for parking. We don't. And you get bigger rooms for your dollar.

 3  Great Perks

Get complimentary super fast WiFi, complimentary bike rentals, and optional keyless room entry!

Pemberton Valley Lodge Green Hotel Initiatives

© 2024 Pemberton Valley Lodge BC Canada. All Rights Reserved. Crafted by Custom Fit Online.

We respectfully acknowledge that we live and work on the traditional, ancestral, and unceded territory of the L̓il̓wat7úl (Lil’wat) Nation.

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