Your Suite's Phone

Using your suite's phone to access our front desk, other rooms, etc.

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Lodge resources

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Contact Us

Local: 604.894.2000   or
Dial “0” from your room phone

You may also leave us a message on our Website Contact Form

At Your Service

If there is any information you need or any service you require that is not listed, please contact the Front Desk at extension “0”.

Guest Message Service

The guest message is like a personal answering machine. It will take messages for you when you are away from your room. Your messages are stored in a private area known as the mailbox. You do not need to memorize any passwords, as the system will prompt you through the steps to retrieve your messages.

To Hear Messages

When the red light is flashing

  1. Pick up the handset
  2. Press the message key
  3. Listen to the prompts.

Deleting Messages

You may delete messages from your mailbox by listening to the prompts. Messages left in your mailbox will be automatically deleted after room check-out.

For Assistance

Dial “0”

To Call Another Room

Dial “7” and the room number you wish to connect to.

We're Smoke Free!

Pemberton Valley Lodge is a 100% smoke-free resort, including electronic and vapour cigarettes and marijuana on all patios, balconies, and public areas. Should you be caught smoking in any restricted area, a $500 fine will be imposed. Should evidence of smoking be found during or after you have checked out of your guest room, a $500 fine will be imposed.